Working at Height Safely in Funeral Homes: Reducing the Risks of Ladders and Stepladders

Our Funeral Directors Insurance experts here at SEIB work closely with funeral homes across the UK, helping businesses understand and manage the everyday risks associated with their premises and operations. One area that is often overlooked is working at height, particularly when using ladders and stepladders for routine tasks such as maintenance, storage access and cleaning.

Like all workplaces, funeral premises present health and safety risks that must be properly managed. While ladders are a practical solution for short, low-risk jobs, incorrect use can lead to serious injury. Slips, trips and falls remain one of the most common causes of workplace accidents, making it essential that appropriate precautions are in place.

Why ladder safety matters for funeral directors

Within funeral homes, ladders and stepladders are commonly used for:

• Accessing storage areas or shelving
• Carrying out minor building maintenance
• Changing light fittings or decorations
• Cleaning high-level areas

These tasks are typically completed quickly, which can lead to rushing or taking shortcuts. However, even brief work at height can result in accidents if unsuitable equipment is used or safety procedures are not followed.

From an insurance and risk management perspective, funeral directors also have a duty of care to employees and volunteers. Where applicable, the Work at Height Regulations require employers to demonstrate that risks have been assessed and reduced as far as reasonably practicable.

When is ladder use appropriate?

There is no ban on ladders or stepladders in the workplace. They can be suitable where:

• The task is low risk
• The work is of short duration (typically under 30 minutes)
• The ladder can be placed on stable, level ground
• Users can maintain a secure handhold at all times

Where possible, consider whether tasks can be completed from ground level using extendable tools, or whether safer access equipment, such as a small platform or tower, would be more appropriate.

Common hazards to be aware of

Typical hazards associated with ladder and stepladder use include:

• Using ladders when safer alternatives are available
• Ladders that are damaged, poorly maintained or the wrong size
• Standing on top rungs or overreaching
• Ladders not being properly secured or footed
• Inadequate training or information for staff
• Poor lighting or restricted access areas
• Adverse weather conditions when working externally

In funeral premises, these risks may be increased due to limited space, public access areas or the need to carry items while working at height.

Practical steps to reduce risk

Funeral directors can reduce the likelihood of accidents by taking simple, practical steps:

• Plan tasks and assess whether working at height is necessary
• Select ladders and stepladders that are suitable for the job and meet recognised safety standards
• Check equipment before use and inspect it regularly for damage or wear
• Ensure ladders are properly positioned, secured and stable
• Avoid overreaching and never overload equipment
• Store ladders securely when not in use to prevent unauthorised access
• Ensure work areas are well-lit and free from obstructions

Stepladders should only be used for light, short-duration tasks and must always be fully opened with locking mechanisms engaged. The top platform should never be used for standing.

Training, checks and record keeping

Providing staff and volunteers with clear instructions and training on the safe use of ladders is essential. For low-risk tasks, this may be basic guidance, while higher-risk activities may require more formal training.

Good practice also includes:

• Completing and reviewing risk assessments where required
• Keeping records of ladder inspections and maintenance
• Documenting any training provided
• Reviewing procedures regularly to ensure they remain appropriate

In the event of an accident or insurance claim, having accurate records can be extremely important.

For further support, our Funeral Directors Risk Management Guide provides practical guidance on identifying, managing and reducing risks across your premises. From property protection and health and safety considerations, the guide is designed to help funeral directors take a proactive approach to risk management throughout the year.

These lists are provided as a guide and are not exhaustive. This guidance is intended for general information and educational purposes only and should not be considered a substitute for professional or legal advice.

Need to contact us?

If you need support with a new or existing insurance claim, our friendly team at SEIB is here to help. Whether you’re looking for guidance on starting a claim or have questions about an ongoing one, you can reach us by calling 01708 850 000 or emailing info@seib.co.uk. Alternatively, visit the claims section of our website for further details.

About SEIB

SEIB have been providing Funeral Director Insurance and Funeral Car Insurance for over 40 years. If you’d like further guidance or have questions about your insurance cover, call 01708 850000 or email info@seib.co.uk.