Make a claim

If you need support with a new or existing insurance claim, our friendly team at SEIB is here to help. Whether you’re looking for guidance on starting a claim or have questions about an ongoing one, you can reach us by calling 01708 850 000 or emailing info@seib.co.uk. We’re committed to making the claims process as smooth and straightforward as possible.

Start Your Claim

Report Your Horse Claim

Starting a claim? We make it quick and easy. Report your Horse Insurance claim online or contact our team for support.

Horse Claim Documents

Our claims forms are available below for you and your vet to fill in online or print and complete manually.

Other Claims

General Claims

Motor Claim First Notification

Public Liability

BHS Gold Members

Personal Accident

BHS Gold Members

Public Liability

World Horse Welfare

Simple Claims Process

Submit

Send us your claim form along with your vet claim form, full veterinary history, and any relevant invoices.

Review

We’ll review everything and let you know if we need any further details from you or your vet.

Payment

Once your claim is approved, we’ll arrange your reimbursement promptly.

A spotlight on our team

Donna Leavens Donna Leavens Dip CII’s pet

Donna Leavens Dip CII

Claims Operations Manager

Frankie Starr Frankie Starr's Horse

Frankie Starr

Claims Supervisor

Leanne Palmer RVN — Equine Claims Adjuster Leanne Palmer RVN’s pet

Leanne Palmer RVN

Equine Claims Adjuster

“Great insurance broker for horse insurance”

Been with SEIB for years, with horse insurance, always very helpful and friendly, and they pay out claims quickly.

Katie, Trustpilot Review

Footer Notes

*Based on claims data from 01.01.2024 – 31.12.2024