“SEIB have been super helpful and super responsive throughout this whole process.”

July, 2020

“I’m really happy with service in regards to the way the business works. SEIB have been quick and efficient. I also added my horse on cover with SEIB and my horse has now recovered from Grade 3 Laminitis with no lasting signs of damage due to your efficiency and how quick everything was resolved. “

March, 2020

 

“I am so pleased with the service SEIB offer and their equine teams are absolutely fantastic. When I made a claim they were both professional and sympathetic! The team are  truly lovely and I don’t wish to look anywhere else.”

February 2020

“SEIB are always very helpful with any query relating to our Insurance I find. I had a horse related question to ask and Eilia Kendrick  was more than reassuring and was able to answer everything I needed to know. From time to time, as well as teaching riding, I put on demonstrations and workshops which will be attended by a number of students. It is so good to know that SEIB are only too pleased to cover these events and at the same time give one the confidence to go ahead. “

January 2020

“It is a relief to know that my horse was put into safe hands and that SEIB also took care of insurance side of this unfortunate event. Thank you very much for your correspondence on this matter.”

November, 2019

“I appreciate the manner in which claims have been processed, which has always been efficient and prompt.”

September 2019

Thank you for your prompt and professional service. Hopefully after next scope no more treatment.”

August, 2019

“I just wanted to say what an excellent job you’ve done, you’ve really gone the extra mile to make everything as easy as possible for me. When we spoke yesterday I had no intention of going with SEIB as I had found a cheaper quote but you found me a good deal and were so helpful and responsive to calls and emails that I’m happy to pay a little extra for cover from a good organisation staffed with good people. I was amazed when you said today you are still training, you are so efficient.

To your manager (equally nice lady!) well done SEIB for employing a great person,  she did a great job for you today.”

July 2019

“Thank you so much for helping me through the claims procedure. With my horse who is part of the family in the NEH for surgery and now at home on box rest is was

Good knowing that I had you helping me through the various stages of my claim. I very much. Appreciate this.”

July, 2019

“Thank you for the prompt replies and kind efficient service.”

June, 2019

“I have said this before but I wanted to thank you all at SEIB for being so fabulous and supportive throughout this claim, if I can leave a review somewhere I’d really like to do that. I will continue to promote your services by way of social media also.”

May, 2019

“The efficiency with which SEIB have dealt with this matter has reduced the stress of what has been a very anxious time.  Hopefully Ianto is well on the way to recovery and there will be no further reoccurrence.”

May, 2019

“Thank you also for your good wishes and kindness, it was very much appreciated at this very sad time. Your team and yourself have been so professional and caring through out this very stressful period and I would ask you to pass on my thanks to your colleagues who have been so helpful and supportive with this claim. I would not hesitate to recommend the services of SEIB to any of my equine friends.”

November 2018

“Please forward  this email to your managing director as I want to let him/ her know about the amazing costumer care I have had from the claims team. I wanted to say ” thanks” as everyone I have had contact with in your company.  Their professionalism is outstanding, guiding me  with empathy through the mystery of the claim process. It is still a difficult time as my horse is not yet out of the woods but your staff are incredible and have made this time much less painful for me.”

November 2018

“SEIB have been fantastic in dealing with a big claim for my horse this year. They’ve dealt direct with the vets and paid out no problem at all. Massive relief not to have insurance adding to the stress. Everyone I’ve spoken to have been great and really helpful too. Thanks SEIB!”

November 2018

“Thank you for your email.  Please may I take the opportunity of thanking you for the kind and considerate way in which you handled my claim.  It has been a horrible experience for me and I still miss Marlee desperately, however your assistance has helped to make matters run as smoothly as possible.  Thank you again.”

October 2018